Get in Touch With Us

Whether you have spotted something that needs correcting, want to share feedback on our online slots coverage, or have a question about how we review and rank casino sites, we are glad you reached out. This page explains the best way to contact us and what happens once you do.

How to Send Us a Message

Email is the most direct route to our team. We read every message personally and aim to respond within two working days. Write to us at [email protected]

To help us get back to you as quickly as possible, include a short description of your enquiry in the subject line — for example, whether you are writing about a specific casino review, a bonus claim question, or a responsible gambling concern. That lets us route your message to the right person straight away.

What You Can Write to Us About

We welcome messages on any topic related to our content. The most common reasons readers get in touch include:

• Factual corrections — If a bonus figure, wagering requirement or casino detail looks out of date or inaccurate, please flag it. We take accuracy seriously and review every correction we receive.
• Content suggestions — Want us to cover a particular aspect of online slots, explain how a specific game mechanic works, or compare casinos on a different set of criteria? We genuinely consider reader input when planning new content.
• General questions — If something on the site is unclear — how we calculate editorial ratings, what a wagering requirement actually means in practice, or how RTP figures are verified — just ask.
• Partnership and editorial enquiries — If you represent a licensed operator or a responsible gambling organisation and would like to explore how we might work together, please introduce yourself and outline what you have in mind. We do not accept payment in exchange for editorial position.
• Responsible gambling concerns — If you or someone close to you is experiencing difficulties related to gambling, mention this in your message and we will point you toward appropriate support resources without delay.

What Happens After You Email Us

Every message is read by a member of the editorial team — there are no automated replies standing in for a real response. Our target turnaround is two working days. During particularly busy periods it may take a little longer, but we will always follow up.

If your query relates to a specific page or casino, linking to it directly saves time on both sides.

Responsible Gambling Support

If your reason for contacting us involves problem gambling — for yourself or someone else — please do not wait for our reply before seeking help. Several organisations offer free, confidential support to US residents:

• National Council on Problem Gambling (NCPG) — Helpline: 1-800-522-4700, available 24 hours a day, seven days a week. Text and chat options are also available at ncpgambling.org.
• Gamblers Anonymous — A peer-support network with in-person and online meetings. Find a local group at gamblersanonymous.org.
• State self-exclusion programmes — Every regulated US gambling state operates its own self-exclusion scheme. Contact your state's gaming control board to apply.

All reputable licensed casinos are required to provide responsible gambling tools including deposit limits, session time limits and self-exclusion options. If you need guidance on setting these up at a site we have reviewed, include the casino name in your message.

A Note on How We Work

American Casinos is an independent comparison site covering online slots and the casinos that offer them to US players. Our editorial team researches and verifies each casino we feature — checking licensing status, bonus terms, payment methods, game fairness standards and customer support quality.

Commercial relationships exist: we may earn a commission when a reader visits a casino through our site. Those relationships do not determine how casinos are ranked or what we write about them. Our ratings reflect our editorial assessment, and every write-up includes genuine limitations alongside the strengths. You can read more about how we assess casinos on our best non-GamStop casinos page, which also explains the licensing and regulatory context we apply.

If you believe a ranking or review does not accurately reflect a casino's current offering, we want to know. Reader oversight is part of how we keep the site useful and honest.

Before You Write — Quick Answers

A few questions come up regularly enough to be worth addressing here directly:

• Are the casinos on this site licensed? — Yes. We only feature operators that hold valid licences from recognised gaming authorities. Eligibility to play varies by US state, and players must be physically located in a jurisdiction where online gambling is legal. The minimum age is 21 for casino gambling in most US states.
• Do bonus offers change? — Frequently. Offers listed on the site reflect the terms verified at the time of our last review. Always read the full bonus terms directly on the casino's site before claiming anything, including wagering requirements, time limits and any game restrictions.
• Is my personal data safe? — This site uses HTTPS encryption. Any casino we feature that handles real-money transactions is expected to use industry-standard SSL encryption and to comply with its licensing authority's data protection requirements. Casinos also require identity verification (KYC) before processing withdrawals — have your ID documents ready.
• Can you recommend the right casino for me? — We can point you toward our most relevant reviews, but we cannot make personal financial recommendations. Our content is for informational purposes.

We Value Hearing From You

Feedback from readers — critical or positive — shapes how this site develops. If something we have published has affected your experience, or if you think a section of our coverage is missing something important, that is exactly the kind of message we find most useful. Thank you for taking the time.